Handling Employees in Difficult Situations

Under this heading are two training workshops. The first is to equip staff with skills to offer basic people helping and the second is on how to respond to crisis situations at work. In the first, generic people helping skills will be taught together with a model of counselling which is focused on enabling employees to identify and work towards solutions. In the second training, a Crisis Response Model will be the framework adopted. Participants will be taught how to respond concretely to individuals and group so as to reduce their experience of trauma.

  Building Innovative Teams  
  Compensation and Benefits  
  Performance Review  
  Training Needs Analysis  
  Profiling Personality Types  
  Facilitating Job-to-Person Fit  
  Work-Life Consulting and Auditing  
  Balancing Work-Life  
  Oral, Written Communication and Presentation Skills  
  Reducing Workplace Violence and Harassment  
  Stress, Time and Anger Management  
  Grievance Handling  
  Handling Employees in Difficult Situations  
  Handling Difficult Employees  
Brief on trainer
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